Why was my F&O income proof rejected? What should I do now?

Your F&O income proof document could be rejected due to one or more reasons as listed below.

1. Old Document: Ensure that the document submitted is recent and valid. Following is the criteria for recency of a document:

Salary Slip: Must be from any of the last 3 months

Bank Statement: Must cover the last 6 months

DP Holdings: Not older than 10 days from the date of submission

IT Return Acknowledgment: Must be for the latest financial year

Form 16: Must pertain to the latest financial year

2. Name Mismatch: Ensure that the name on the document must exactly match the name on your PAN card.

3. Minimum Eligible Amount: Ensure that the document meets the minimum required thresholds. Following is the criteria for minimum threshold in a document:

  • Salary Slip: Minimum gross monthly salary of ₹10,000 per month

  • Bank Statement: At least one transaction of ₹10,000 or above in the last 6 months

  • DP Holdings: Current valuation of ₹10,000 or above

  • IT Return Acknowledgment: Gross annual income of ₹1,20,000 or more

  • Form 16: Gross annual income of ₹1,20,000 or more

4. Invalid Document: The document uploaded is incomplete, illegible, expired, or does not conform to the required format. Examples of invalid documents include, blurred or cropped images, corrupted files, incorrect password in case of protected document, empty or blank document, holding statement without valuation, document with shorter time frame than required etc.

In case of rejection of the F&O proof, we will send you an email to notify the same. You can log-in to the app and resubmit an income proof.